Return, Refund and Exchange policy
We offer a 7-day Return and Exchange Policy on eligible products purchased through our website.
1. Return Eligibility (Within 7 Days)
To qualify for a return, the item must be:
- Unworn
- Unused
- Unwashed
- Unaltered
- Undamaged
- Returned with all original tags intact
Return requests must be initiated within 7 days from the date of delivery.
2. Non-Returnable Items
- Products purchased during sales, promotions, or special offers are not eligible for return or exchange.
3. Exchange Policy (Within 7 Days)
Exchanges may be requested within 7 days of delivery for:
- Size changes
- Style changes
If the requested replacement product is unavailable:
- You may select another product of equal value, or
- Pay the price difference for a higher-value product.
4. Refund Policy
- Refunds to the original payment method will only be issued if you receive a defective or incorrect product.
- For all other approved returns, store credit will be provided.
- Store credit will be issued within 30 days of receiving and successfully inspecting the returned product.
5. Proof Requirements
To process your request, the following proof may be required:
- Defective Product: Clear images showing the defect.
- Incorrect Product Received: Product images along with tag images.
- Incorrect Size Received: Product images along with tag images.
6. Quality Inspection
All returned products are subject to a quality inspection upon receipt. Returns and refunds will only be approved if the product meets the eligibility criteria outlined in this policy.