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Return, Refund and Exchange policy

We offer a 7-day return and exchange policy on eligible products purchased through our website.

1. Return Eligibility (Within 7 Days)

Items must be:

  • Unworn
  • Unused
  • Unwashed
  • Unaltered
  • Undamaged
  • With original tags intact

Returns must be initiated within 7 days from the date of delivery.

2. Non-Returnable Items

  • Sale products cannot be returned or exchanged.

3. Exchange Policy (7 Days)

Exchanges are permitted within 7 days for:

  • Size change
  • Style change

If the replacement product is unavailable:

  • Customers may choose another item of the same value, or
  • Pay the difference for a higher-value product.

4. Refund Policy

  • Cash refunds are issued only in case of wrong product or defective product received.
  • For other eligible returns, store credit will be provided.
  • Store credits will be transferred within 30 days of receiving the returned parcel, subject to successful quality inspection.

5. Proof Requirements

  • Defective product received: Product image required
  • Wrong product received: Product + tag images required
  • Wrong size received: Product + tag images required

6. Quality Inspection

All returned items undergo a thorough inspection. Only products that meet return eligibility criteria will be approved.